👤 Professional Profile

Chris is an IT professional with 17 years of experience supporting applications and networks, systems analysis, and implementing technical solutions to complex business problems spanning the broadband, wireless, aerospace, and quick-service restaurant industries.

Chris has led numerous technical engagements to create and implement new applications and features, web development projects, and in-depth issue resolution efforts. His more recent work has centered on project management for supply chain API development and inventory and supply chain software support.

👨🏻‍🎓 Education & Certifications

Master of Science, Information Technology Management
@ Western Governors University
Certified Associate in Project Management (CAPM)
@ Project Management Institute (PMI)
Linux+ @ CompTIA
Microsoft Technology Associate (MTA): Software Development (C#)
@ Microsoft
AWS Partner: Technical @ Amazon Web Services

👨🏻‍💻 Technical Experience

Web Application Project Management
Led technical efforts to clone and upgrade legacy applications for remote day one launch of a newly formed entity comprised of business units separated from their previous parent corporation, including the cloning of existing databases and systems to new tenants and code upgrades to ensure continuous operations on the first day of business.

Feature Delivery
Spearheaded inventory donation management extension project to international locations, resolving intricate supply chain challenges through collaboration with 50+ cross-functional team members and vendors, increasing global operational efficiency.

Requirements Elicitation and Documentation
Designed and maintained comprehensive documentation, including authoring, reviewing, and maintaining knowledge base entries as well as the implementation of dynamic collaboration tools, expediting team interaction and issue resolution, ensuring seamless knowledge transfer among team members.

Telecommunications Industry Experience
Over ten years’ experience in cable, fiber, and wireless provider network operations, supporting the delivery of business, residential, and enterprise Internet, telephony, and video services, ensuring smooth user experiences.

Agile Project Delivery
Well-versed in Scrum methodologies and Agile project management best practices; holds Certified Associate in Project Management (CAPM) credential.

Digital Transformation:
Extensive background in Systems Architecture and Cloud Implementation.

Requirements Elicitation
Proven ability to bridge communication gaps between stakeholders and development teams.

Application and Network Operations
Expertise in application development and support, network and element management, and security solutions.

System Administration
Administered network monitoring, change management, and ticketing application suite for enterprise fiber and small cell networks, ensuring system uptime and optimal performance.