👤 Professional Profile

Chris is an IT professional with over 17 years of experience supporting applications and networks, systems analysis, and implementing technical solutions to complex business problems across diverse industries, including wireline and wireless broadband providers, aerospace, and financial services.

With a strong background in project management and technical leadership, Chris excels in collaborating with cross-functional teams to drive innovation and ensure the resilience of technology infrastructure. His expertise spans web application project management, feature delivery, requirements elicitation, and documentation.

In his current role, Chris collaborates closely with application teams and Subject Matter Experts to enhance technology resilience. He reviews architectural diagrams, identifies gaps, and develops comprehensive mitigation strategies, testing plans, and documentation to facilitate effective communication and understanding across teams.

👨🏻‍🎓 Education & Certifications

Master of Science, Information Technology Management
@ Western Governors University
Certified Associate in Project Management (CAPM)
@ Project Management Institute (PMI)
Linux+ @ CompTIA
Microsoft Technology Associate (MTA): Software Development (C#)
@ Microsoft
AWS Partner: Technical @ Amazon Web Services

👨🏻‍💻 Technical Experience

Web Application Project Management
Led technical efforts to clone and upgrade legacy applications for remote day one launch of a newly formed entity, ensuring continuous operations and seamless transition.

Feature Delivery
Spearheaded inventory donation management extension project to international locations, resolving intricate supply chain challenges and increasing global operational efficiency.

Requirements Elicitation and Documentation
Designed and maintained comprehensive documentation, expediting team interaction and issue resolution for seamless knowledge transfer.

Telecommunications Industry Experience
Over ten years’ experience in cable, fiber, and wireless provider network operations, ensuring smooth user experiences for business, residential, and enterprise clients.

Agile Project Delivery
Well-versed in Scrum methodologies and Agile project management best practices, facilitating efficient project delivery.

Digital Transformation:
Extensive background in Systems Architecture and Cloud Implementation.

Requirements Elicitation
Proven ability to bridge communication gaps between stakeholders and development teams.

Application and Network Operations
Expertise in application development and support, network and element management, and security solutions.